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housing complex

Rent guarantee service

Rent guarantee is a service where Three A acts as a guarantor and pays the rent to the property owner or rent management company on your behalf in the event of rent arrears or other issues.

What is a certified rent guarantee company?

A certified rent guarantee provider is a rent guarantee system that began in October 2025.

 

The purpose is to ensure the proper operation of the rent guarantee system and to enable people who have difficulty finding housing, such as foreigners, single people over 60, single mothers, former inmates, low-income individuals, and those in financial distress, to smoothly move into rental housing.

Ministry of Land, Infrastructure, Transport and Tourism website URL

  https://www.mlit.go.jp/jutakukentiku/house/jutakukentiku_house_fr7_000064.html

For those who are worried about the tenant screening process

Landlords and property management companies who are concerned about restoring the property to its original condition.

≪Housing Plan for People Requiring Special Consideration in Securing Housing≫

Guaranteed amount up to a maximum of 1 million yen.

No guarantor required
Emergency contacts are not limited to individuals.
It's OK to do it at school or your part-time job!
Rent guarantee also covers common area fees and management fees.
Warranty up to 24 months
Restoration to original condition includes specialized cleaning services.
Damage, soiling, odor, stains, mold, key/cylinder replacement, etc.

- Certified rent guarantee companies do not require guarantors in accordance with the regulations of the Ministry of Land, Infrastructure, Transport and Tourism.

- In accordance with the Ministry of Land, Infrastructure, Transport and Tourism regulations, certified rent guarantee companies are not limited to using individuals as emergency contacts.

Application Requirements

  • Being a person who requires special consideration in securing housing

  • Monthly income must be more than twice the rent.

  • Foreign nationals must possess a valid residence status.

  • In principle, one must have the capacity to make judgments regarding contractual acts.

  • Emergency contact information is required (individuals and corporations are both welcome). * No guarantor is required.

Those who require special consideration for securing housing are not limited to foreigners.

1. Low-income individuals (those whose monthly income, calculated by dividing the total annual income of all household members minus various deductions by 12, is 158,000 yen or less)

2. Disaster victims (within 3 years of the disaster)

3. Elderly people (those aged 60 and over)

4. Persons with disabilities

5. Those raising children under the age of 18

6. Foreign nationals (those who do not have Japanese nationality)

7. Others (Probationers, those released from correctional facilities, women facing difficult problems, victims of domestic violence, etc.)

 

■ Individuals who are members of organized crime groups, individuals associated with organized crime groups, or other anti-social forces, etc., who fall under the category of those who are subject to the anti-organized crime ordinance, are not eligible.

Image of a certified rent guarantee service

1. Certified Rent Guarantee Service Plan

Certified Rent Guarantee Service

Rent arrears occurred

Rent collection notice

Unpaid rent

Bill for unpaid rent

Payment of uncollected rent

Subrogation of rent payments

Comprehensive coverage with JHF Insurance

To alleviate the burden on landlords who accept tenants who do not require a guarantor, the Japan Housing Finance Agency has established a new certified rent guarantee system, which includes rent guarantee insurance. This makes it possible to cover a wide range of expenses, including restoration costs that cover special cleaning expenses, and the maximum guarantee amount of up to 1 million yen.

For those who are worried about dealing with problems after moving in, a sublease plan is recommended.

2. New resident corporation and

Sublease plan by a certified rent guarantee company

Rent guarantee service for foreigners

Subrogation of rent payment

Rent arrears

ThreeA signs original contract

Rent payment from Three A

Sublease agreement with the tenant under a fixed-term lease agreement with ThreeA

Any debts incurred after the contract termination will be claimed from JHF.

It exceeded the security deposit.

Cost of restoring the property to its original condition

- By establishing a two-year fixed-term lease agreement, we will provide a period for observation.

*This is based on the premise of contract renewal.

After moving out, there will be a joint inspection with the management company.

Any debts incurred after the contract termination will be claimed from JHF.

Please make the payment within one month of receiving the invoice.

Rent collection

Leaflet on the Certified Rent Guarantee System (for owners and property management companies)

Leaflet for the Certified Rent Guarantee System (for tenants)

Please feel free to contact us for advice.

For detailed information, please contact our dedicated rent guarantee service desk.

Telephone inquiries are accepted from 9:00 to 17:00.

Dedicated hotline : 078-262-1613

Residents

Solving the problems of co-signers

The application process is also worry-free.

Real estate companies

Improve work efficiency

Performance UP

Landlord

Stable rental income

Avoiding the risk of unpaid rent

With comprehensive guarantees, you can rest assured about restoring the property to its original condition after moving out.

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Guarantee fee

[For general rental housing]

●Initial guarantee fee: 30% to 50% of rent (no minimum guarantee fee).

● No annual warranty fee

●Monthly guarantee fee: 2,000 yen

● No guarantor required

 

[For homes certified as safety net housing]

●Initial guarantee fee: 35% to 50% of rent (no minimum guarantee fee).

● No annual warranty fee

●Monthly guarantee fee: 2,000 yen

● No guarantor required

Warranty coverage

【rent】

●Includes 24 months of monthly guarantee (common area fees and management fees)

[Moving out fee]

● Cost of restoring to original condition

 

● Cost of removing remaining items

*Items not covered by the guarantee: penalties for early termination, lease renewal fees, attorney fees related to compulsory execution, court costs, and damages claimed after termination of the lease agreement.

 

 

Required documents for application

List of documents required for application (checklist)

  • Identity verification documents

  • Proof of monthly income being more than twice the rent (e.g., recent pay stub)

  • Lease Guarantee Agreement and Lease Guarantee Application Form

  • Japan Housing Finance Agency's dedicated form (Form 3)

  • Lease Guarantee Agreement and Consent Form Regarding the Acquisition, Management, and Use of Personal Information

Download each form

1. Lease Guarantee Commission Agreement and Lease Guarantee Application Form

* Lease Guarantee Commission Agreement and Lease Guarantee Application Form (Example)

2. Form 3: Consent Form and Application Form (A3)

* Form 3: Consent Form and Application Form (Example - A3)

3. Lease Guarantee Agreement and Consent Form Regarding the Acquisition, Management, and Use of Personal Information

(Japanese)

4. Lease Guarantee Agreement and Consent Form Regarding the Acquisition, Management, and Use of Personal Information

(English, A3)

5. Lease Guarantee Agreement and Consent Form Regarding the Acquisition, Management, and Use of Personal Information

(Vietnamese, A3)

6. Proof that your monthly income is more than twice your rent (statement of most recent salary payment)

*This service is for those who have lost their pay stubs or have other difficulties preparing them.

Dedicated agency reception desk

Please send the rent guarantee contract to the email address below.

Business days: Monday to Friday

Email reception hours: 24 hours a day

Rent Guarantee Business Symbol Mark
National Housing Support Council
Housing Finance Agency
AIG Insurance

Three A Co., Ltd.

651-0083

5-1-14 Hamabe-dori, Chuo-ku, Kobe City, Hyogo Prefecture

Kobe Chamber of Commerce and Industry Building, 8th Floor

surie.a.info@gmail.com

Tel: 078-200-6433

Fax: 078-200-6477

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For inquiries, please contact us here.

ありがとうございました。

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